The place was very clean and the pictures did not do it justice. The app was nice but it was kind of misleading about the grill, fireplace, and blow dryer provided. It was a generic description to all rentals and not specific to the property.

I just came to check out the cabin for a later visit, and I can truly say it was everything and more than I expected. I will be back.

Great, just like every year

As always excellent, the only time we ever had a problem with any of the cabins you offered was two years ago and you immediately moved us to Bear's Crossing which was awesome

What a sweet view ! Sunrise and all-day views are perfect. The cottage was private and had most of what we needed except food & drink. A short drive to Gatlinburg. The hot tub outside could use some work. There was only one jet that worked properly. The main tub, drained very slowly during a shower. The bed was huge, but was clearly an old mattress and quite uncomfortable. Aside from those issues, we loved the privacy & view.

The cabin was clean and tastefully decorated. The view was spectacular, sunrises were amazing. There were a few things.....the shower/tub, directly off the bedroom, was very slow to drain, but the water pressure was great. The hot tub outside needs servicing. It seems that only one main jet worked adequately. It was a perfect temperature though. And that deck railing ??? Why is it 6” tall ? It really obstructs the view from the hot tub and table. The mattress seems fairly old and “used”. However, the cabin was clean and suited our needs perfectly, otherwise. It was very easy to access with the code provided and app. Thank you for a memorable stay.

Although the unit wasn’t as clean as it has been when stayed there, previously, we appreciated management sending someone over to swipe away the cobwebs and clean the windows! We love the new blinds and the remolded hearth!! Also, the TV mounted on the wall was perfect!! It no longer blocked the spectacular view and also eliminated the glare while trying to watch it! Nice job, openers!!

Everything was great we had a wonderful stay

Amazing! The view was incredible and the house was super clean. Loved it. Will be back with Chalet Village for sure.

Our stay was excellent and very enjoyable

Y’all did great. The accommodations were excellent. We had stayed with y’all before, but the lodge was perfect. It has to have one of the best views that you offer.

The chalet was as described. It was clean and ready to be rented.

Everything was good , I would recommend it

Modern updated chalet THAT WAS TASTEFULLY DECORATED WITH ALL AMENDITIES AND EXCEPTIONALLY CLEANED. THOROUGHLY ENJOYED IT.

Everything was very nice. We would definitely stay with Chalet Village again. Our only suggestion would be better lighting in the chalet itself. The bedroom specifically.

we enjoyed the views and the cabin had everything we needed. However, during our stay there was some construction going on down the hill, which completely destroyed the peace and quiet till well after 9:00 pm each night.

This has been one of the best cabin experiences for my husband and I. We came to Gatlinburg two years ago and it was nice, but this time was better. We use Chalet Village anytime we are thinking about coming to the Smoky Mountains. The pictures on the website need to be updated. The TV in the living room is now mounted on the wall between the fireplace and the window. We were undisturbed and felt at peace. The entertainment strip was not far at all if you are looking for great food (Howard’s Streakhouse), shopping, and mouth watering homemade ice cream(Mayopops). The only down fall to our entire experience was, the confederate flag postings in some gift shops.

Excellent cabin with a beautiful view. The weather didn't cooperate during our visit, but that is no one's fault. The frustrating thing for us was the construction taking place down the hill; heavy construction machinery pounding away from 9:00 in the morning till after 9:00 at night. It was frankly a huge intrusion on the peaceful time away we were hoping for, and expected. Again, not this cabin owners' fault, but beware.

Our experience with Chalet Village has always been wonderful and this trip was no exception.

Great very nice some of the blankets had hair on them but overall very nice p

Great experience, beautiful view and very affordable! Plan on revisiting next year!!!

great view, clean, no hassle check in/out. very nice. thank you

Fantastic views...great for couples...will definately want to rent this chalet again...was very clean

The views are breathtaking. The property was very nice and private, it is Definetly a honeymoon suite.

Wonderful cabin and excellent service!!

We enjoyed 1172; again! We love the new sofa, rug, coffee table and bedding & grill! The only “negative “ we felt was that it was that the furniture was very dusty, we wondered if the HVAC filters needed changing. Overall, we had a great Thanksgiving here and we will definitely stay here again!

Everything was great with our stay.

Clean and modern accommodations. Beautiful views of mountains.

We enjoyed our stay. The view from the deck and great room is fantastic. We would stay there again. Thank you.

We loved everything about the Laurel Hidaway cabin and plan to stay again!

Very helpful to reserve. Cabin view was fantastic. Everything was clean.

Awesome!! Loved the cabin and the view was spectacular

Beautiful views,peaceful, and relaxing . Everything was spot on.

We had a great time! The Chalet was very nice and furnished well.

We really enjoyed our stay. The Chalet was very clean and comfortable. The lady that helped us when we checked in was very nice and helpful. Cathy was very helpful and nice when I made our reservation.

We loved our stay with Chalet Village at Laurel Hideaway. Everything was great!

The cabin was everything we hoped for and more. The views and privacy was perfect for us. The cabin was clean and cozy. Thank you!

It was a great experience. The laurel hideaway is by far our favorite place stay being that it is tucked away with simply an enchanting view. We will say that the bed could be updated as it was a bit uncomfortable to sleep on. However, everyone at Chalet Village were polite and wonderful.

First thing....we loved the Chalet, it was perfect for the two of us. Loved that the hot tub was covered because of the rain was a real plus. The kitchen was very well equipped everything a person could want. One disappointment was the electric grill did not work, every time we tried to turn it on it tripped the breaker. (this was mentioned by a guest in their review in April, sorry it wasn't fixed) We brought steaks, chicken, burgers and intended to grill each night. The other issue were "MICE" YIKES! There were mouse droppings on the end table in the living room and on the kitchen counter. I understand the chalet is in a heavily wooded area but maybe something should be done???? Two other comments....new pillows are needed for the bed and a bar height table for the deck would be perfect to see over the railing. I don't want to seem to fussy but want to give feedback to help, I wouldn't post this as a public review. For the record we really enjoyed our stay!!

Very Pleased with how well the cabin was stocked and maintained. Drive up was a little scary, but worth it. Our goal was to find an hideaway and get some well needed relaxation. Thanks for helping us achieve our goal.

A spectacular view from this chalet.

It was exactly what we were looking for!

You always do an excellent job! We loved not having to stop and get paperwork upon check-in, we arrived around midnight! It was great to just go to the chalet directly. You are always so helpful with any little problem that might arise, and we love renting from you. Thanks for the great job!

Great as always. Clean and veryeasy to deal with.

The chalet was excellent. Great view.

Loved the cabin! Great views, and well stocked kitchen was much appreciated. The sofa is “tired” and needs to be replaced since it is most uncomfortable to sit for any duration. We appreciated the cleanliness and also the adequate supply of linens. We will consider staying there again, hopefully, the sofa will be replaced.

Quick easy check in, Very friendly staff, Chalet was very clean

Absolutely great and a wonderful experience

We are return visitors to Chalet Village because the staff are friendly, the chalets are beautiful and the mountains are spectacular!

Loved the view and privacy!

Cabin was clean and had everything we needed.

This is our 4th year staying with Chalet Village. We are never disappointed.

Amazing location with wonderful view of mountains! Will be back there again!! Too bad there's no other lots like this one!

Amazing !!!! The views , the rooms the deck and hot tub was amazing I surprised my beautiful girlfriend of 2 years with a weekend get away ! We walked around downtown ate at god resturants and hiked the many trails! At the end of the last trail I proposed and she said YES!! People clapped for us and took pictures for us! We both said best weekend of our lives!

The chalet was well decorated and in great shape with a very nice view of Mt. LeConte. We lost our home here on the mountain in the fire last fall. We weren't sure how we would feel coming back but it was like coming home. Thanks for making our first vacation back a heart warming experience. Saw bears twice on Wiley Oakley and lots of wild turkey which was more than we ever saw before.

This was my first time visiting Gatlinburg and the stay was awesome!! The only thing that made me nervous were the constant bear visits so we didn't enjoy the kitchen because we were afraid to cook. We had to dine out often because the neighbors in this neighborhood didn't do a good job of securing their trash.

It was a very easy check in. Didn't even have to go in. Went straight to the chalet. Had to call twice and had my question answered quickly and had friendly service.

The view from our cabin was absolutely breathtaking. There was no one to be seen from our cabin which allowed for the experience to feel intimate and personal. We could not have asked for a more beautiful location. The cabin itself had a gorgeous architecture from comfortable seating to a quaint deer rack chandelier. The design of the cabin allowed one to view the mountains no matter where they stood. The cabin was very well maintain by the staff a Chalet Village who truly took their time to make someone who had never been to Tennessee feel at home.

friendly people,wonderful place to stay, beautiful surroundings. it just does,t get any better!

Our chalet was totally amazing....clean,beautiful view. Everything was just like they said it was going to be..we will be back..

Everything was great. The Chalet was perfect and the view spectacular both day and at night. We liked the pool table, the hot tub was very nice. The chalet was very clean and we slept well.

Love Chalet Village. We have returned many times. This chalet was just what we needed.

The staff at the office was very helpful setting us up with this chalet. It was just what we were looking for-clean, private with an amazing view. We will return again to stay at "Laurel Hideaway". Loved relaxing in the hot tub with the view, also.

Beautiful chalet, spectacular view, perfect weekend getaway for us !

Enjoyed the view and the unit. well maintained and clean. arrived at night and need lights on steps...

Great job, we love Chalet Village!

The unit was overall clean except for the mouse dropping in the bottom of the stove. We contacted the office and someone was sent up and clean up the issue. Also we changed chalets before arrival to have nicer unit with a better view and when we tried to used the electric grill it didn't work. We check the GFI outlet and it wasn't in working order, We were issued a small refund and I feel that the company could have done better on the amount of the refund. We stay with Chalet Village 3-4 times a year because the cabins are well taken care of. Overall we were disappointed!

Overall a great time.. 0

We had an absolutely wonderful time! Laurel Hideaway was the perfect getaway for my boyfriend and I. It was beautiful, super private, great distance from town, and had everything we could need!