Read Reviews About Chalet Village

We know you’ll love staying at Chalet Village!

TripAdvisor Reviews

“Simply Outstanding”

Never a disappointment when using this company. The staff upon check in always friendly and very helpful. We continue to use this company when making trips to Gatlinburg and Chalet Village is the only place we will stay, such a special place and so many memories. They actually accommodated us after the fire destroyed the first place we had rented for our annual New Year’s Eve trip. We will be booking for our July trip within the next couple of weeks and guess what we will be using this company once again. And when I decide to buy a place there, I will be using this company to purchase a place. Every place we have stayed has been super clean and anything and everything you need are provided in the places we have stayed with this company. God Bless you and continue to keep up the outstanding job you guys are doing. The only reason why I put “not sure ” below is because this is not a hotel. PLEASE NOTE: FOR FIRST TIME TRAVELS ON THIS MOUNTAIN, YES SOME OF THE ROADS AND DRIVEWAYS ARE STEEP…..BUT OF COURSE YOU ARE ON A MOUNTAIN AND NOT IN A CITY!!!!! So enjoy your stay, I know we have for several years.

Rebecca B via TripAdvisor


My family spent Christmas at the Cardinal Ridge Chalet. The mountain roads were surprisingly steep, so prepare for that. Being from Florida, driving up for he first time was pretty scary, but once we got to the top it was totally worth it. BEAUTIFUL view of Gatlinburg and Pigeon Forge. Although, not wanting to drive back down the first night, we ordered pizza.

You can see the extraordinary mountain views in the day and city lights twinkling in the night from both balconies: breathtaking. The house was exactly as depicted and clean. I would highly recommend. The location is also perfect. As soon as you get to the bottom of the mountain, you’re right there on the Parkway in Gatlinburg. Definitely worth every penny.

cierraalexandria via TripAdvisor

“Thanksgiving Vacation”

We loved our stay Chalet Village the views are amazing, the house was nice and clean. You just need to be careful going up and down the mountain, would have loved it more if it had laundry detergent as other places do. Otherwise everything was great, there is also a pool table and hot tub downstairs. We even saw two baby bears from the balcony.

EllieSells via TripAdvisor


This was our first trip to Gatlinburg. We came to celebrate my husband 40th birthday. The cabin was breathtaking. Very clean, roomy, and just Amazing especially for the price. The staff at the office was great!!! We will definitely be back!!!

dajour0817 via TripAdvisor

“Gatlinburg Vacation”

Chalet Village is a beautiful place for a Gatlinburg vacation. We stayed for a week with our friends (we’re all from CT) and the place was awesome. The views were to the north and this was a great time to be there as this was almost the peak for fall foliage season.

Our unit was 2 levels and 2 suites along with a hot tub. It was well decorated and equipped. The road up to the location can be a challenge and requires concentration and alertness due to sharp turns and drop-offs, but it gets you to elevations where the views are spectacular. Will definitely plan to go back to either the same unit, or one with a different view for variety.

GregBeam via TripAdvisor

Facebook Reviews

Facebook reviews are another great place where our guests have shared their thoughts about Chalet Village. Here’s some of the Facebook reviews we’ve received:

We stayed in a cabin for our 20th Anniversary and it was awesome! We have been to Gatlinburg 4 times now, starting with our honeymoon and just can’t get enough. Always something new to see or experience. Location was perfect, cabin was beautiful and just what we needed for a nice getaway. We saw bears on our drive into the national park and really enjoyed our stay. Will definitely be back:)

Rhonda Nagle via Facebook

Chris and I are on our way to Gatlinburg, Tennessee right now and leaving this hot Florida Weather behind! We have stayed with Chalet Village at least twice a year for the last four years. They are absolutely beautiful chalets and the staff are so friendly and go above and beyond. Kevin, the manager and his staff are the best and always doing what they can to make sure that you are happy. We won’t stay with anyone else!!!! We haven’t been away from our three boys since May and already feeling homesick for them, but this mommy and daddy time is much needed too. Next time they are coming for sure! I’m just praying we get some snow!!!!!

Ryan Ann Wyrosdick via Facebook

We have rented from them for years. If there are ANY issues. At all…. The company responds quickly and with great hospitality. Usually we try to get a different home each time, but the one last year was sooooo nice, huge walk in showers, big bedrooms…. We are taking that same one in May/ June.

Kathy Drake Mullins via Facebook

Chalet properties are so beautiful,clean and the perfect vacation. I would never consider a hotel again after staying in a chalet. I took my daughter to get away to relax, enjoy nature and just spend time together before she started basic training in the Army. We will definitely stay there again when she returns and gets leave time. We are both looking forward to hiking, waterfalls, nature and the most beautiful views.

Renee Colosi via Facebook

We stayed at one of their cabins and it was wonderful. We were away from other visitors but still 5 minutes from Gatlinburg. It was our second time there but this was a gorgeous cabin. Loved or hot tub and everything was wonderful.

Heather Denman via Facebook

We had a great time staying in the chalet village. Stayed in 981 Wiley Oakley Dr. The cabin was amazing and the beds were so cozy! The close location to all the attractions couldn’t have been better. We will be back!!

Josh Nabors via Facebook

Just got back from Gatlinburg from Tampa, FL. We stayed from 09/23/15-09/27/15. We have used Chalet Village before and we will use them again. We stayed in “Among the Clouds” and let me tell you the view was amazing! The images of the chalet did not do justice it was more beautiful in person. I thank you Chalet Village for a wonderful time and easy check in and check out. The staff was very friendly and any questions they were quick to answer. I will use CV again and highly recommend them to anyone planning a great vacation or get away to Gatlinburg TN! Thank you!

Diana Hernandez-Rodriguez via Facebook

We stayed here at Chalet Village five times in the past 6 years! Just love Gatlinburg and the chalets! One to meet every need. Our dog has stayed 3 of the times. I am so ready to go back and hope to own there one day!!!

Layla Henderson via Facebook

Website Reviews

1172 Laurel Hideaway: Oh My! This is the most beautiful place in the world! This was our first Vacation together & we like this cabin so much we decided to make it our second home! Loved It!

Absolutely fantastic! Breathtaking scenery, comfortable beds, spacious chalet, and plenty to do. We had a wonderful time during our first visit to Gatlinburg. We enjoyed the hot tub every night! It was so relaxing and the moon reflects off the mountains beautifully…We rode the sky lift and saw amazing views of the city. It was a great experience. You are going to love this chalet!

Shauna & Kenneth

Our family spent a wonderful weekend in your chalet celebrating our parents’ 50th wedding anniversary. The younger members spent time in the hot tub, some of us enjoyed the pool table, but all of us were delighted each morning with the gorgeous views from the deck. Thank you for making the chalet available for rent. It made our time together as a family very special.

The Crawfords

I created an account on this site (long-time reader, first time reviewing!) just to comment on our recent trip to Chalet Village, Gatlinburg… This was our first trip to the Smokies (my bf FREAKED over riding up the mountain! LOL), and it couldn’t have been more enjoyable because of our accomodations. We stayed in 419 Creekside Serenade, and the location, views of the woods, and cabin itself seemed perfect. It had everything we needed (from the pool table to the BBQ grill & well-stocked kitchen) to have a wonderful time… The only issue we had was that the scattered rain showers kept causing the breaker to shut off the hot tub, but maintenance was very prompt in responding, and was a very nice fellow who even showed the guys how to fix it in case it happened again (which it did). And even that was okay, since we just used the jacuzzi tubs in the bathroom instead! We were pleased with the cabin’s furnishings and decorations, and management was very nice about accepting our last-minute change to a late arrival check-in once we realized we’d be late getting there because of stormy weather (nice try, Hurricane Isaac!). I really can’t say enough about Chalet Village, except that we feel our choice of a rental with them definitely enhanced our trip… Thank you guys so much – we look forward to returning again and again!!

Sheryl B.

We had an incredible time in this cabin and our trip to Gatlinburg. We hiked to the top of Mount Leconte (go out on the balcony and look to the highest peak). It was an incredible experience! We will always cherish the many memories we made with our friends, from the board games to the air hockey tournament, the wheel barrow racing and, of course, the nights in the hot tub. Thank you for letting us rent your cabin!

Ryan & Jennifer

The cabin was beautiful. The rooms had everything you could ask for. Looking out the windows seeing the mountains and trees was very scenic. The hot tubs may need to go with us. I plan on coming back every year. Everything was wonderful. We will always cherish the many memories we have here.

Ryan & Jennifer

Our Valentine’s weekend couples’ vacation was a wonderful time. We loved the view and relaxed in the hot tub.

Jeremy, Kellie, Jeremy, Jennifer, Ben, Jessica, Kevin and Adrianne

My Grandmothers request for her 70th birthday was to take a trip to the Smoky Mountains. We rented a Chalet from Chalet Village, #2114. It was big enough for our whole family to stay together, their was 22 of us, 17 adults and 5 kids. The chalet was perfect, very clean and the view was AWESOME!!!! We had 4 visitors every day, a momma bear and her 3 cubs. We would recommend Chalet Village to anyone who wishes to have a wonderful trip to Gatlinburg.

Ashley R.