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Even though we know you’re going to love our cabins at Chalet Village, you don’t have to only take our word for it! Look at all of the reviews we’ve received from guests who have stayed with us!
“Simply Outstanding”
Never a disappointment when using this company. The staff upon check in always friendly and very helpful. We continue to use this company when making trips to Gatlinburg and Chalet Village is the only place we will stay, such a special place and so many memories. They actually accommodated us after the fire destroyed the first place we had rented for our annual New Year’s Eve trip. We will be booking for our July trip within the next couple of weeks and guess what we will be using this company once again. And when I decide to buy a place there, I will be using this company to purchase a place. Every place we have stayed has been super clean and anything and everything you need are provided in the places we have stayed with this company. God Bless you and continue to keep up the outstanding job you guys are doing. The only reason why I put “not sure ” below is because this is not a hotel. PLEASE NOTE: FOR FIRST TIME TRAVELS ON THIS MOUNTAIN, YES SOME OF THE ROADS AND DRIVEWAYS ARE STEEP…..BUT OF COURSE YOU ARE ON A MOUNTAIN AND NOT IN A CITY!!!!! So enjoy your stay, I know we have for several years.
“Perfection”
My family spent Christmas at the Cardinal Ridge Chalet. The mountain roads were surprisingly steep, so prepare for that. Being from Florida, driving up for he first time was pretty scary, but once we got to the top it was totally worth it. BEAUTIFUL view of Gatlinburg and Pigeon Forge. Although, not wanting to drive back down the first night, we ordered pizza.
You can see the extraordinary mountain views in the day and city lights twinkling in the night from both balconies: breathtaking. The house was exactly as depicted and clean. I would highly recommend. The location is also perfect. As soon as you get to the bottom of the mountain, you’re right there on the Parkway in Gatlinburg. Definitely worth every penny.
“Thanksgiving Vacation”
We loved our stay Chalet Village the views are amazing, the house was nice and clean. You just need to be careful going up and down the mountain, would have loved it more if it had laundry detergent as other places do. Otherwise everything was great, there is also a pool table and hot tub downstairs. We even saw two baby bears from the balcony.
“BEAUTIFUL”
This was our first trip to Gatlinburg. We came to celebrate my husband 40th birthday. The cabin was breathtaking. Very clean, roomy, and just Amazing especially for the price. The staff at the office was great!!! We will definitely be back!!!
“Gatlinburg Vacation”
Chalet Village is a beautiful place for a Gatlinburg vacation. We stayed for a week with our friends (we’re all from CT) and the place was awesome. The views were to the north and this was a great time to be there as this was almost the peak for fall foliage season.
Our unit was 2 levels and 2 suites along with a hot tub. It was well decorated and equipped. The road up to the location can be a challenge and requires concentration and alertness due to sharp turns and drop-offs, but it gets you to elevations where the views are spectacular. Will definitely plan to go back to either the same unit, or one with a different view for variety.
Facebook reviews are another great place where our guests have shared their thoughts about Chalet Village. Here’s some of the Facebook reviews we’ve received:
We stayed in a cabin for our 20th Anniversary and it was awesome! We have been to Gatlinburg 4 times now, starting with our honeymoon and just can’t get enough. Always something new to see or experience. Location was perfect, cabin was beautiful and just what we needed for a nice getaway. We saw bears on our drive into the national park and really enjoyed our stay. Will definitely be back:)
Chris and I are on our way to Gatlinburg, Tennessee right now and leaving this hot Florida Weather behind! We have stayed with Chalet Village at least twice a year for the last four years. They are absolutely beautiful chalets and the staff are so friendly and go above and beyond. Kevin, the manager and his staff are the best and always doing what they can to make sure that you are happy. We won’t stay with anyone else!!!! We haven’t been away from our three boys since May and already feeling homesick for them, but this mommy and daddy time is much needed too. Next time they are coming for sure! I’m just praying we get some snow!!!!!
We have rented from them for years. If there are ANY issues. At all…. The company responds quickly and with great hospitality. Usually we try to get a different home each time, but the one last year was sooooo nice, huge walk in showers, big bedrooms…. We are taking that same one in May/ June.
Chalet properties are so beautiful,clean and the perfect vacation. I would never consider a hotel again after staying in a chalet. I took my daughter to get away to relax, enjoy nature and just spend time together before she started basic training in the Army. We will definitely stay there again when she returns and gets leave time. We are both looking forward to hiking, waterfalls, nature and the most beautiful views.
We stayed at one of their cabins and it was wonderful. We were away from other visitors but still 5 minutes from Gatlinburg. It was our second time there but this was a gorgeous cabin. Loved or hot tub and everything was wonderful.
We had a great time staying in the chalet village. Stayed in 981 Wiley Oakley Dr. The cabin was amazing and the beds were so cozy! The close location to all the attractions couldn’t have been better. We will be back!!
Just got back from Gatlinburg from Tampa, FL. We stayed from 09/23/15-09/27/15. We have used Chalet Village before and we will use them again. We stayed in “Among the Clouds” and let me tell you the view was amazing! The images of the chalet did not do justice it was more beautiful in person. I thank you Chalet Village for a wonderful time and easy check in and check out. The staff was very friendly and any questions they were quick to answer. I will use CV again and highly recommend them to anyone planning a great vacation or get away to Gatlinburg TN! Thank you!
We stayed here at Chalet Village five times in the past 6 years! Just love Gatlinburg and the chalets! One to meet every need. Our dog has stayed 3 of the times. I am so ready to go back and hope to own there one day!!!
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Monday to Sunday: 9AM-5PM Eastern Time
Office will be closed Thanksgiving Day & Christmas Day.
This means no check ins or check outs on this day.