The house was clean and in perfect shape. Plenty of utensils, cook items, glasses, plates, towels, bathroom items...I could go on and on how well this property was prepared for our stay. The customer service was outstanding and any questions or concerns were addressed immediately.

We have been using chalet village for more than 35 years and it never has disappointed. The breezeway property was amazing. It needs some repairs here and there but it still was wonderful. We used it as a way to connect with family and we all had something to do. The kids enjoyed the game room and adults loved hot ribs and the many TVs and I loved the kitchen to cook in. Plenty of tables to eat and also play games. We stayed in guest house with our son and his wife very cozy. We have already decided to book same place again in the fall.

The Chalet Village was very accommodating. The only problem we encountered was the power went out during a storm (that of course was Mother Nature).

Units are always in good repair and if repairs need to be make, Chalet Village staff get them taking care of right away. Would check in to replacing toilet in Breezeway Guest House in the bath room off of the living room. Constant clogging and plunging. Thank goodness plunger is there and close.

We enjoyed the details of this lovely house ! We want to rent again same time next year! Please contact me.

The place is breathtaking in an idyllic setting. Loved the spaciousness . We filled out the cleaning service form and mentioned a few items that need some attention, but this did not our enjoyment of the weekend.

Thanks for the opportunity to review. Chalet Village is a great place to rent properties. Everyone is very responsive and professional. We have an annual guys trip and we usually go to Gatlinburg. This property is great for large parties (6 bedrooms) and lots of room to move around. TV's, internet, game room were great. Furniture was nice. Location for great for us as we like to hike and eat. (access to food city was great) 2 refrigerators, nice washer and dryer. Negatives are this house is needs some updates. Easy improvements: New large Gas Grill, more items in the kitchen like spices, more trash bags paper towels, salt and pepper. Others improvements needed is a larger hot tub for a big house. Clean the outside of all the spider webs before guest arrives (might freak some kids out) Overall, I would rent this again and Chalet Village is very good to rent from. However I would expect them to make some easy improvements to make the experience a bit more worth the higher price for this property.

Excellent facilities for the entire family. Clean, organized and well-appointed. We enjoyed the balcony and the incredible view.

We had a wonderful time at The Breezeway . The maintenance staff was awesome and very attentive when we jad to call which we really appreciated.

Stayed at The Breezeway and had an amazing time. The house is very well equipped. We look forward to making many more memories in The Breezeway.

Wonderful staff. Clean chalet. Awesome time. FYI - The Breezeway needs a new CD player as the current one skips.

U all did great I love staying with u all we have stay with u all about 5 times if not more. Thanks for such beautiful cabins me and my family enjoyed ourselves....

The property was breath taking. You could tell it was custom built and gave a feel of a hollywood movie star era. The views were spectacular and we as a family feel it will be our destination spot for years to come. Each year it is a annual tradition for me to spend time with my children and grandchildren. My children and grandchildren loved it. We loved the seclusion. We may start doing it twice a year. Thank you.

The house was awesomely big and accommodated our entire soccer team (19 kids and adults) - the game room and general play area was a hit with the kids/ We'll rent again for tournament play again next year and some parents might call for large family gatherings. On the down side (minor) it seem like there we not enough pots to really feed a ton of folks like we did, the wifi code never worked and the sauna did not work. These are all minor in the big scheme of things but it something you all should look into. Overall, super cool place and very close to Rocky top Sport complex where our soccer tournament was held on Dec 2-3, 2017. PS winder time - I suggest you include or suggest a place tog et wood delivered for the fireplaces - It would be a nice touch - You've got plenty of dry space to store a 1/4 of a cord. Cheers, Jim

Professional, courteous, knowledgeable easy to work with

Loved the 1163 house. Very elegant design even if a little dated. Perfect for a large, multi family get together.

Nice chalet with nice views.

Great house wonderful location Great layout would definitely recommend.

The cabin was in excellent condition! It was like a dream staying there!

Chalet was clean. Office checked in with me prior to leaving for the day. Did not have to check in because Key code was emailed. Made the process much more smoother.